Durham, China Grove and Lithonia Auto Repair

Make an
appointment
5
Durham

Had my 2007 Dodge Nitro in for AC problems, they check it over and found that my freon was very low,it was check and added to max.levels,now my AC blows cold air,A big thankyou to tech they call "Peanut" for taking the time to look at my vehicle .

5
Charlotte

We were on our way south in a large Winnebago which is based on a Ford C53 chassis when a semi threw a piece of retread in our path. It ripped my exhaust off the mounts and took some with it. These guys busted their butts to get me back on the road even though the work was a bit outside their swim lane. Thanks guys!

Thank you Christian!

- Charlotte
5
Atlanta

Very honest trustworthy establishment

Thank you for your review Shante.

- Atlanta
5
Atlanta

Came in for an pm service and shifter extension in and out quickly with professional knowledgable techs John and Seth both good guys, ready to roll out

Thanks Randall!

- Atlanta
5
Durham

Great quality service here always. Mike saved my life east coast diesel Durahm NC has been fantastic both times I've had to call them they'll be the only place I call.

Thank you!! Your input is highly appreciated and we hope to continue serving your truck needs!!!

- Durham
5
Atlanta

Excellent service great people 👍

Thanks Damon!

- Atlanta
5
Charlotte

Young man was very professional, even after almost breaking his ribs. Never stopped until job was done. Highly recommend.

Neal thank you for your review!

- Charlotte
5
Charlotte

Kevin assisted us in hard situation, and make his service for free. It is the person to whom you can trust

Thank you Око!

- Charlotte
5
Durham

2 years ago I broke down on the side of the road with no power and my dash cluster going on and off like a Christmas tree. East Coast Diesel sent out the best service technician I have ever had in my time on the road. Chase Roberts came and immediately assessed the situation with the help of his top of the line diagnostic computer. Chase never hesitated to keep us informed about what was wrong and the necessary steps needed to correct the issue. His professionalism and expert knowledge had me rolling again in no time. That experience has made me an East Coast Diesel LLC customer for life! I would recommend this company and Chase Roberts for any of you’re roadside needs on any heavy duty vehicle.

5
Durham

For the person who wrote the one star bashing the company and the management I have worked for the company for around 4 years total time and not going to lie it’s had its ups and downs but I’m still pushing on to higher goals. I am not legitimate family but the owner has always welcomed me to his house and I can go straight to any fridge and I feel like I’m at home at any managers house really. He is the boss if he wants toys guess what he can get them who are you telling them how to live . And let’s get another thing straight vendors will cut the company off when the limit has been reached but the invoice has to be turned in and I don’t know who you are or why you have such a attitude but you are probably one of the reasons limits have been reached in the past , and the employee is only reprimanded when they don’t properly do their job . Company procedures are ever changing like any company trying to better policies , I’m in the military and policies constantly change here.I have never been told to violate any state local or federal policy to include epa policy’s and osha if someone violates that then that’s on them because all safety equipment has always been provided for me . Employees are regularly terminated for breaking rules and not asking questions all technical guidelines and procedures are provided at the company’s expense and the last paycheck is determined by what you turn in and how bad you screwed up your last job I’ve had my fair share of payroll deductions believe me. Yearly drug and alcohol tests are performed and I can attest no manager does any illicit drugs. Positive google reviews are usually from a happy customer and some get mad because they wake somebody like me up at 2 am I go to them and see hey that’s a part that’s a non stock item I can get it but I have to drive to x place that is open 24 hours , I trust everyone I work with and everyone has good and bad days. Currently two of the company employees are deployed to the Middle East and we have always gotten respect the manager of Charlotte is a marine,I Am in the army and the second most senior road tech in Durham is a marine as well. I don’t understand why you say the effects of service are held against them I have a job when I get back he isn’t holding anything against me or the various veterans in the company . The customer gets charged book time or less quit falsifying information.The work of a lot of our technicians speak for itself every employee who works for this company takes pride in our work Let’s face it man you screwed up you put your own job in jeopardy