This business cares about customer service they care about the truck drivers and especially the smalle owner operators I would have given it more stars but I didn't use the service.
If you are a owner operator you need to change your shop now East Coast Diesel. Probably The best shop I've had to deal with. They do what they say they are going to do Get you in and out.
Robert, Don, ken, all the people that I talk to are very nice, professional, friendly, and good service. I definitely will come back and recommend anyone. Thank you gays.
Proverbs 15:18 “Hot tempers cause arguments, but patience brings peace.” Don did an amazing job today with customer I observed being very impatient and irrational. In a time in our country where tempers can flare and cause the embers that can fuel an unneeded fire...it was refreshing to see someone exhibit professionalism and candor needed to operate a business. If you are looking for a truck shop that will be a straight shooter and get the job done...then look no further than Don & his crew.
Took our truck in yesterday with brake issues at about 1:30 pm they said they could look at it. Called the following day around 2 pm because we didn't get an update. Was told another truck came in and they weren't able to get to our truck. They close at 5 and as of 3:50 pm still no answers or diagnosis. We only have one truck which is our only way to make income. I would like to be told you can't get to it so I can take it to someone who can. This will be another day of lost income and probably tomorrow if we still have to wait with more time for the actual repair.
Thank you sir, I am great full for your review!! We appreciate the business and look forward to seeing you again.
Don,Ken,Robert, all who I talked to very professional people and courteous! excellent service to the point! Definitely recommended! good job!!
Don, Ken, Robert, all the people I talked to there very courteous and professional ! Excellent Service! Definitely recommended !!