Durham, China Grove and Lithonia Auto Repair

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5
Durham

The people were very helpful and got me in and out with no problem. Staff is very knowledge and will help you in anyway possible..

LilChic Trucking, Thank you for the positive review!

- Durham
1
Atlanta

All the 5 star reviews are paid for. They offer 10% off your bill in exchange for a 5 star review. Something they need to do to mask all of the 1 star reviews and horrible experiences documented in the significant amount of 1 star reviews. Also they like to stiff suppliers on their bills when they come due. A very unprofessional company. Also Most of the positive Reviews in the GA location are from staff from the NC location BUYER BEWARE

Motioneye 8650, On behalf of East Coast Diesel LLC we would like to apologize for any inconvenience. Can you please reach out so we can look into the issue? Please email us a point of contact to [email protected] This way we can look into your situation and find out what happened. Please reach out when possible. Thank you.

- Atlanta
5
Charlotte

Thanks to Kevin! I was in desperate situation with my reefer down. And it was pretty late so no-one in the area was eager to help. Kevin left home for the shop on Friday night and fixed my reefer. Highly recommended!!!

Thank you for the kind Review, Our Charlotte branch is hard working and Kevin is a good leader!!! Im glad we could help!!

- Charlotte
5
Atlanta

I had a great experience with them they got me in on short notice and got me out fast I will be back for any other problems I may have 👍🏾👍🏾

Thank you for the Kind review!! We greatly appreciate your business and look forward to working with you again!!

- Atlanta
5
Charlotte

Truck started knocking out of nowhere, didn't sound good. So I had my truck towed to East Coast Diesel. Long story short is my knocking is gone and my truck is running better than when I bought it! Great work in a timely fashion!

5
Durham

Great service as everyone was on point helping us in a time of need!

Thank you very much for the review! We are very happy you reached out to us in your time of need.

- Durham
1
Durham

Horrible service. Reviews really have to be rigged there’s no way on earth anybody can have any good thing come from them. Talked to service and he clearly had no idea what he was talking about. I’ve came from a mechanical background and since when does a wheel seal take 4 hours to do? Especially at $125 an hour. This company is definitely overrated and I wouldn’t waste a dime with them unless you clearly love emptying your pockets.

Sir, I am sorry for your concerns, but as my service writter expressed to you. A wheel seal was not the only problem, Your brakes were soaked with oil and you needed further work. As for our labor rate is below market value and the work we do is with ASE certified Technicians. To me having quality is more important than anything. If you want Cheap then that is what you will get but it will not be at my shop. We strive for the best repair and we offer the best warranty on the market. Nation Wide, 24 months. Again I am sorry but nobody lied, cheated or tried to steel from you. We gave you a estimate and its your choice what to do. Leaving a 1 star review because you do not like a estimate is a horrible dis-service to the point of Google Reviews. Google Reviews are designed to describe a service. Not complain and attempt to diminish a shop that has not even supplied you a service. My guess is your a competitor that is trying to put a flag on my company. Either way I will always defend what is right in this industry and my company. But when I am wrong. I will be the first to say it.

- Durham
5
Durham

Great service as everyone was on point helping us in a time of need!

Thank you very much for the review! We are very happy you reached out to us in your time of need.

- Durham
1
Durham

Drove 5 hours to come pick a truck up, they were given 2 days notice & 30 minutes before arrival was told “can’t unlock the gate until Monday “

AFA Trucks, We are truly sorry about your experience using our services. Our customer service team will be looking into the communication error which prevented you from picking up your truck. We want to make it right by you for your inconvenience. Please email [email protected] with contact information. Once again we apologize for any troubles and please reach out to us!

- Durham
5
Charlotte

Very friendly people to work with